15 Dec
15Dec

If you're looking to give your Shopify store a quick and effective chat functionality, consider integrating Facebook Messenger! It's a straightforward process, and in this blog post, we'll walk you through the complete step-by-step tutorial on how to add Facebook Chat to Shopify, without needing any help from a developer.

Why Facebook Messenger?

Facebook Messenger connects over a billion people, making it a popular choice. By adding FB Chat to Shopify, your customers can easily reach out to you via Messenger without leaving your store, providing them with real-time support.

Step 1: Set FB Business Hours to Always Open

Make sure your business hours on Facebook are set to 'Always open' before you proceed. This is a necessary step to enable the Facebook Chat Widget.

Step 2: Go to Meta Business Suite > Chat Inbox > Settings

Log into your Facebook Meta Business Suite account. Navigate to the chat inbox, click on the gear icon, and select "View all settings."

Step 3: Set up Fb Chat Plugin in Shopify

  • In the Inbox Settings, go to the Chat plugin and click 'Set up.'
  • Choose Shopify as the setup method and select your preferred language.
  • Copy the provided code and paste it under the <body> tag in your Shopify admin.

Voila! You've Successfully Added Facebook Chat to Shopify!Your Shopify store now has Facebook Chat enabled. It allows customers to engage with you seamlessly.

Customizing Facebook Chat in Shopify

Want to personalize the look and feel of your Facebook Chat on Shopify? Head over to Meta Business Suite > Chat Inbox > Settings > Chat Plugin. Here, you can customize the appearance, set up automated messages, and configure a custom welcome message.

In conclusion, adding Facebook Chat to Shopify is now a breeze. Follow these steps, and you'll be enhancing your customer support in no time! 🚀

Read Full Step-By-Step Blog: https://meetanshi.com/blog/how-to-add-facebook-chat-to-shopify/

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